Curatorial Guidance
Frequently Asked Questions
What is a "Floating Tray Frame"?
Unlike traditional frames where the lip overlaps and hides the edges of the artwork, a floating tray frame (or canvas gap frame) allows the entire canvas face to remain visible. The stretched canvas is mounted inside the solid wood frame with a precise 7mm “shadow gap” between the art and the inner frame wall. This creates a high-end, contemporary illusion that the masterpiece is magically floating within its border.
Will my artwork be cropped to fit standard sizes?
Absolutely not. Uncompromised integrity is our core philosophy. We never crop a historical masterpiece to fit a ubiquitous, mass-market frame. Instead, our sizing families are dictated by the original aspect ratio of the artist’s vision. Whether it is a perfectly square Klimt or a sweeping, panoramic Turner seascape, every brushstroke is preserved exactly as intended.
How long will it take to receive my Canvour masterpiece?
Every piece is bespoke and crafted specifically to order. Our artisans require 3 to 5 business days to print, stretch, and custom-frame your artwork. Once it passes our gallery-standard quality checks, it is handed to our couriers. Domestic UK deliveries typically arrive 1-3 business days after dispatch, while international transit takes between 5-10 business days.
Is the canvas texture visible?
Yes. We use premium, heavy-weight, 385 GSM archival canvas that features a beautiful, fine-weave texture. This ensures that the digital reproduction feels like a tangible, historical artifact rather than a flat, glossy poster.
Do I need to purchase additional hanging hardware?
No. Your Canvour artwork arrives fully finished and ready to display. Premium hanging hardware is pre-installed on the reverse of the frame, allowing you to elevate your space the moment you unbox it.
Still have questions about our materials, sizing, or curatorial process?