Data & Discretion
Privacy Policy
Our Commitment To Discretion
At Canvour, we value the relationship we hold with our collectors. Just as a physical gallery fiercely protects the privacy of its patrons, we are committed to safeguarding your personal data. This policy outlines exactly how we collect, utilize, and protect your information when you visit our digital gallery or acquire a masterpiece from our archives. We will never sell, rent, or carelessly share your personal information with third-party data brokers.
Information We Collect
To provide you with a seamless, white-glove experience, we collect specific information necessary to fulfill your orders and enhance your gallery visit:
Transactional Data: When you place an order, we collect your name, billing address, shipping address, email, and phone number.
Financial Data: Your payment details are processed through highly secure, encrypted third-party payment gateways (such as Stripe or PayPal). Canvour does not store or have direct access to your full credit card information.
Digital Footprint: Like all modern websites, we utilize cookies to understand how visitors interact with our gallery, allowing us to optimize our layout, remember your cart items, and provide a tailored browsing experience.
How We Utilise Your Data
Your information is used strictly to elevate your experience with Canvour. We utilize your data to:
Successfully craft, frame, and deliver your canvas art.
Communicate crucial updates regarding your order status and transit itineraries.
Provide you with exceptional Client Services and concierge support.
Send you The Curator’s Journal and exclusive exhibition updates, but strictly only if you have explicitly opted into our mailing list.
Data Retention & Security
We implement robust, industry-standard security measures, including SSL encryption, to ensure your personal data is protected against unauthorized access. We retain your order history and contact details solely for our administrative records, warranty fulfillment, and to assist you with future acquisitions.
Your Rights & Preferences
You retain full control over your personal data. At any time, you hold the right to request access to the personal information we hold about you, request corrections to any inaccuracies, or request the complete deletion of your data from our systems. If you wish to exercise any of these rights, or if you simply wish to unsubscribe from our curatorial emails, please reach out to our team.
If you have any specific inquiries regarding our privacy practices or data handling, our Data Controller is at your disposal.